TERMS OF SERVICE
Urban Lumber Co is currently offering free shipping on all online orders in the United States! (Excludes White Glove shipping option)
All products are custom built once your purchase is made and requires a 4-8 week lead time to complete before shipping unless the furnishing is noted as a “Showroom Piece”.
Worldwide shipping options are available and will be calculated within 48hrs of your purchase. No production will begin until accepting/processing the shipping quote. If the buyer does not accept the shipping estimate they will be fully refunded within 48hrs of declining the transaction.
In a hurry? Expedited fabrication options are available,
please contact our showroom to discuss terms at 541.762.2256
Each piece of furniture is a work of art. This item is artisan crafted with meticulous care. Given its handmade and organic nature, variations in the wood are to be expected and celebrated. Each item is unique and no two are exactly alike.
Real slab wood materials have inherent inconsistencies, natural defects and irregularities that are part of their unique nature. Solid wood adjusts different times of the year in response to the moisture in the air. In a sense, the wood breathes. You may notice your slab furniture move and develop small cracks or dips. This is normal and is considered to be a desired patina effect. Slab furniture cannot be compared to other solid wood furniture pieces.
Most Urban Lumber Company products are protected under the One Year Limited Warranty. This warranty guards the original purchaser against defects in material and workmanship error. Urban Lumber Company will repair or replace at our option any faulty product deemed to have been caused by manufacturing defects. This warranty does not apply to rustic grade wood, galvanized or stainless steel material, as-is items or display samples.