If you would like to return or exchange a piece, please contact the showroom in which your order was placed.
Our typical turnaround time for custom pieces is 6 weeks (from receipt of deposit). Items that are purchased in store are available immediately to take home with you or delivery can be arranged for a small fee.
Proper cleaning of your table ensures its beauty and longevity. We recommend simply using a damp cloth to clean your table. Never use a silicone or ammonia based polish. Our finish is meant to be maintenance free and should not be cleaned with an abrasive pad. We occasionally buff with orange oil or beeswax polish, like Howards Feed N Wax, or Guardsman Furniture Polish which is recommended for fine wood finishes, to bring back luster if something gets dull from constant cleaning.
Every effort should be made to keep your table out of direct sunlight and heat sources such as radiators, hot air outlets or wood stoves. These conditions will cause the wood to dry out and subsequently split.
Humidity between 35 to 45 percent guards against shrinking and cracking or expansion. Basements with high humidity should be avoided. You may choose to dehumidify or humidify depending on your environment. Extreme temperature and humidity will ruin wood.
Following these wood care guidelines, along with common sense will ensure that your fine, solid wood furniture will become the heirloom of future generations.
Furniture Care Tips
- Keep furniture out of direct sunlight.
- Avoid placing directly in front of or underneath windows.
- Blot up spills immediately.
- Lift items rather than dragging them across the furniture surface.
- Rotate your accessories every once in a while.
- Avoid placing furniture near heat sources and do not store in damp area.